Privacy Policy

1. Information We Collect

We may collect and process the following information:

• Name, age, gender, profession, email address, phone number
• Current or saved address and GPS-based location
• WhatsApp number or contact method
• Billing details and transaction data (via Razorpay)
• IP address, cookies, device info, and usage data

2. How We Use Your Information

We use your data to:

• Facilitate food ordering, delivery, and payment
• Connect you with local vendors or home chefs
• Communicate via WhatsApp and email
• Enhance customer service and user experience
• Analyze and improve our offerings and security

3. Data Sharing

We only share necessary data:

• With vendors/home chefs: your name and phone number
• With third-party tools:
  • Razorpay (payments)
  • Meta Cloud / WhatsApp Business API (messaging)
  • Google Maps (location & routing)
  • AWS & MongoDB (data storage)
  • Logistics partners (for delivery)

We do not sell your personal data.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance experience, analyze traffic, and personalize content. You can manage cookies via your browser settings.

5. Children’s Privacy

We do not knowingly collect data from users under 13 years of age. If you’re under 13, please refrain from using our services.

6. Data Security

All data is stored securely on encrypted databases hosted via AWS and MongoDB with restricted access. We use industry-standard security protocols to protect your data.

7. Your Rights

You can:

• Access, correct, or delete your personal data
• Opt out of marketing communications

To do so, contact us at: bandiwalaindia@gmail.com

8. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of our services means you accept the latest version.

9. Contact Us

If you have questions or requests related to your data:

Email: bandiwalaindia@gmail.com